CV de la 07.10.2026
Sunt gata să accept orice funcție
Negociabil
Informații de bază
Data nașterii:
05 Noiembrie 1994 (31 ani)
Experiență:
9 ani 5 luni
Program de lucru:
Full-time
Oraș:
Chișinău
Domeniul de activitate
Grafică / Webdesign / DTP
Tech / IT / Programare
Telecomunicații
Top Management / Administrare
Despre mine
Îmi doresc să îmi dezvolt cariera în domeniul IT, combinând abilitățile de programare, Business Analysis și UI/UX Design. Sunt interesată să lucrez într-un mediu profesionist și dinamic, unde pot analiza cerințele utilizatorilor și ale companiei, contribui la dezvoltarea unor soluții eficiente și intuitive și colabora cu echipele tehnice pentru atingerea obiectivelor. Îmi doresc să învăț constant, să îmi dezvolt competențele și să aduc valoare prin soluții moderne, funcționale și orientate către utilizator.
Experiență (9 ani 5 luni)
Orange System
(Chișinău)
Martie 2025 -
Septembrie 2026
(1 an 6 luni)
Technical Business Analyst
Responsabilități:
- Authored business and functional requirements documentation (BRD/FRD) for 3 complex projects involving multiple teams, translating business needs into clear specifications for development teams.- Mapped and analyzed operational processes using BPMN diagrams and AS-IS/TO-BE analysis, identifying inefficiencies and proposing optimization solutions.
- Coordinated with 13+ teams on a single project, identifying and documenting each team's role and responsibilities within the analyzed process to ensure complete and accurate process mapping.
- Coordinated communication between business, design, and development teams throughout the analysis and implementation phases.
- Tested the application in the Pre-Production environment before release, validating multiple use cases to ensure functionality matched documented requirements.
- Created UI component descriptions so the development team knew exactly what to build.
- Created and standardized templates for the accounting department and email templates, with platform-wide impact, integrated into the IT Help Desk ticketing workflow.
- Provided ongoing post-launch support, collaborating with technical teams when further intervention was required.
Achievements:
- Led the optimization of the company's IT Help Desk system, streamlining ticket creation and resolution and reducing average resolution time by 25%.
Technical University of Moldova, Chisinau
(Chișinău)
Septembrie 2019 -
Iunie 2020
(9 luni)
University Assistant
Mekanys Letky SRL
(Chișinău)
Ianuarie 2018 -
Martie 2025
(7 ani 2 luni)
Marketing Cloud and Pardot Developer
Responsabilități:
- Designed, developed, and implemented custom solutions in Salesforce Marketing Cloud and Pardot to meet client-specific marketing needs.- Integrated Marketing Cloud and Pardot with various third-party systems to streamline marketing processes and enhance campaign performance.
- Automated marketing workflows and email campaigns, optimizing customer journeys to increase engagement and drive conversions.
- Analyzed and interpreted customer data to create targeted, personalized marketing strategies and reports for clients.
- Provided technical expertise to cross-functional teams, assisting in the design and execution of marketing automation projects.
- Worked closely with clients to understand their marketing goals, offering tailored solutions that drive business growth.
Achievements:
- Developed automated workflows that reduced manual efforts by 60%, freeing up time for teams to focus on strategic activities.
- Contributed to a 20% increase in marketing campaign efficiency through the optimization of email and landing page designs.
- Contributed to successful project deliveries that led to extended client collaborations and increased satisfaction.
Studii (Superioare)
09.2017 - 05.2019
Technical University of Moldova, Chisinau
Facultatea, specialitatea: Master's Degree - Information Applications Management
Oraș: Chișinău
09.2014 - 05.2017
Technical University of Moldova, Chisinau
Facultatea, specialitatea: License - Applied Computer Science
Oraș: Chișinău
Limbi străine
Româna — Nativ
Rusa — Mediu
Engleza — Mediu
Abilități cheie
Învățare continuă
Creativitate
Comunicare
Adaptabilitate
SQL
SEO/SEM marketing
Managementul proiectelor
Excel
Design UI/UX
Analiza datelor
Lucru în echipa
Soluționarea problemelor
Time Management
Business Analyst
Figma
Adobe XD
BPMN
Wordpress
Permis de conducere
Categorie — B1
Cursuri / traininguri
2025, 1 week
Business Analysis Fundamentals (BAF) — Requirements Elicitation and Stakeholder Collaboration
2025, 1 week
Business Analysis Intermediate (BAI) — Requirements Analysis and Management
2026, 1 week
Business Analysis Advanced (BAA) — BA Planning, Strategy Analysis and Solution Evaluation
Certificări
Prezent - Octombrie 2025
UI/UX - Ticket to Freedom Course (Acreditat)
Issued: Oct 2025
Certification Link
https://drive.google.com/file/d/1qE2snOZhDh6S2KeEkZdHsGQ2aPeq7-gq/view
Prezent - Aprilie 2025
Free UI/UX Design Course
Issued: April 2025
Certification Link
https://drive.google.com/file/d/1CBc7VIy4NaDcHYYBDnaqyQK_xWGaDlOy/view
Ianuarie 2026 - Iulie 2026
UI/UX Bootcamp: 21 Days of Design
Issued: Jul 2026
Certification Link
https://drive.google.com/file/d/1ACrCUjZUiKJT4ro-4LA66KeJEvVHRvq3/view
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