Domeniul de activitate
Office / Back-office / Secretariat
Relații clienți / Call centre
Despre mine
I am an ambitious, receptive, and adaptable person with a fast learning ability. I have experience in various fields, including the hospitality industry, sales, and customer relations. I aim to expand my professional experience, acquire new skills, and continue developing in a dynamic environment.
Experiență (2 ani 1 lună)
Hotel Maxim Pasha
(Chișinău)
Iunie 2024 -
Februarie 2025
(8 luni)
Receptionist
Responsabilități:
- Welcoming customers
- Ensuring a pleasant experience
- Working with customer data (Excel)
- Working with the Booking platform
- Monitoring rooms and ensuring a comfortable stay
- Maintaining customer relationships
- Working under pressure
- Critical and creative thinking in various critical situations
Studio Moderna
(Chișinău)
Iulie 2023 -
Decembrie 2024
(1 an 5 luni)
Operator call centre
Responsabilități:
- Selling and promoting company products
- Maintaining customer relationships
- Supporting and guiding new colleagues
- Working with customer data
- Preparing orders
Studii (Medii)
Private Institution Prometeu-Prim
Profil: Humanities
Oraș: Chișinău
Limbi străine
Româna — Nativ
Engleza — Expert
Germana — Începător
Rusa — Mediu
Abilități cheie
Analiza datelor
Excel
Finanțe
Adaptabilitate
Comunicare
Creativitate
Empatie
Etica în muncă
Gândire critică
Învățare continuă
Leadership
Lucru în echipa
Networking
Reziliență
Rezistență la frustrare
Soluționarea problemelor
Time Management
Umor
