Сфера деятельности
Office / Back-office / Secretariat
Relații clienți / Call centre
Обо мне
I am an ambitious, receptive, and adaptable person with a fast learning ability. I have experience in various fields, including the hospitality industry, sales, and customer relations. I aim to expand my professional experience, acquire new skills, and continue developing in a dynamic environment.
Oпыт (2 года 1 месяц )
Hotel Maxim Pasha
(Кишинёв)
Июнь 2024 -
Февраль 2025
(8 месяцев)
Receptionist
Обязанности:
- Welcoming customers
- Ensuring a pleasant experience
- Working with customer data (Excel)
- Working with the Booking platform
- Monitoring rooms and ensuring a comfortable stay
- Maintaining customer relationships
- Working under pressure
- Critical and creative thinking in various critical situations
Studio Moderna
(Кишинёв)
Июль 2023 -
Декабрь 2024
(1 год 5 месяцев)
Operator call centre
Обязанности:
- Selling and promoting company products
- Maintaining customer relationships
- Supporting and guiding new colleagues
- Working with customer data
- Preparing orders
Образование (Среднее)
09.2021 - Настоящее время
Private Institution Prometeu-Prim
Профиль: Humanities
Город: Кишинёв
Знание языков
Румынский — Родной
Английский — Эксперт
Немецкий — Начинающий
Русский — Средний
Ключевые навыки
Analiza datelor
Excel
Finanțe
Adaptabilitate
Comunicare
Creativitate
Empatie
Etica în muncă
Gândire critică
Învățare continuă
Leadership
Lucru în echipa
Networking
Reziliență
Rezistență la frustrare
Soluționarea problemelor
Time Management
Umor