Compania SIXT rent-a-car Moldova, membră a retelei de companii din 105 tari din lume, anunță concurs pentru postul vacant de:
Manager at Airport Branch
The Rental Sales Manager is responsible for drafting rental agreements and presenting the customer with optional extras based on his/her needs.
As a Rental Sales Manager you are responsible for the team of 4 Rental Sales Agents what will be serving our customers with the highest level of respect, professionalism and friendliness. We strive to meet our customers needs and exceed their expectations on every opportunity.
- Greet customers, prepare the rental agreement, provide customers with maps and other information needed.
- Offer optional extras to the customer according to his/her needs.
- Handle all telephone and email inquiries in a friendly and helpful manner.
- Provide excellent customer service in all customer contact situations according to our quality standards.
- Organize the daily reservations according to the available fleet.
- Maintain cleanliness in the office area.
- Complete daily lists and report to the Supervisor and Manager.
- Other job duties as assigned to meet the business needs.
- High school diploma
- previous customer/ escalation support experience preferred (3 year customer service experience is a plus);
- Must have good computer navigation skills (MS Word, Excel)
- Exceptional interpersonal skills required.
- Demonstrate strong verbal and written communication skills.
- Strong organizational skills and the ability to multi-task.
- Excellent management skills.
- Excellent relationship building skills.
- Must be willing to wear company uniforms.
- Must have a valid driver's license with a clean driving record > 2 years
- Must have the ability to manage stressful or unusual situations in order to maintain good customer service.
- Must have the ability to adapt in a fast paced environment.
- Must be able to work 40 hours per week in different shifts.
- Must be able to work a flexible schedule including day and/or evening hours.
- Ability to communicate in languages: Romanian, Russian English.
Please send your CV on email or fax
Only selected CV will be contacted
SIXT rent-a-car Moldova este o companie tânăra si dinamica care face parte dintr-o companie internaționala - SIXT RENT A CAR, GERMANIA, lider international in servicii de închirieri auto si leasing operațional. Cu venituri de peste miliarde de euro și o flotă de 180.000 de masini, având companii fiice în peste 115 țări din întreaga lume. Sixt este cel mai mare cumpărător flotă de BMW la nivel internațional, cu toate acestea SIXT nu este o companie de închirieri auto de lux, ci o companie cu servicii net-superioare și mașini mai bune pentru toată lumea la o valoare excepțională.