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IT Support (Entry level)

Informații de bază

Salariu:
Negociabil
Program de lucru:
Full-time
Studii:
Superioare
Experiență:
Fără Experiență, Studenți, Entry-Level (< 2 ani)
Oraș:
Chișinău

Descrierea poziției vacante

Our “big enough, yet small enough” approach makes us open, flexible, responsive and agile. If you are a customer-oriented person, with a "get-it-done" attitude, who enjoys working in a fast-paced environment, come over for a virtual coffee and a talk on your future career with us! 

Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace.

Role

Do you speak English? In Stefanini, if you speak English at least medium level, we offer you technical training, so that you can become an IT Support Engineer in our team.
Previous experience or technical studies are not required - you only need to have very good communication skills, English knowledge and eagerness to learn about IT. 
 
This role is great starting point for an IT career, especially if you do not have previous experience in IT.
  
Imagine a day at Stefanini - Take a look!

  • Provide support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;
  • Log remotely to the client’s computer and help them solve software issues;
  • Document issues that you deal with on a daily basis into the ticketing system;
  • Escalate problems to the next level of support when necessary;
  • Help the client with all the necessary information. 

 Your path to success requires:

  • English – intermediate to advanced level;
  • Motivation for learning new information;
  • Ready to acquire new skills (communication skills, technical skills etc.);
  • A team player that shows adaptability, flexibility and perseverance in managing a good working relationship with clients and colleagues;
  • Willingness to help people in having continuity in their computer-based activity;
  • Previous successful customer service experience is considered an advantage;
  • Strong written and oral communication skills;

You can work from your home, with flexible schedule - 8 hours in rotational shifts (24/7)
 
Extra benefits we offer: 

  • Working in a multinational company, with over 24.000 employees around the globe; 
  • Competitive salary package;
  • Meal tickets; 
  • Special referral bonuses for recommending your friends; 
  • Private Health Insurance;
  • Modern workplace located in the center of Chisinau;
  • Professional soft skills and technical trainings for current and emerging products and technologies;
  • Continuous career growth and development opportunities

What’s next?
It’s best to apply today, because job postings can be taken down and we wouldn’t want you to miss this opportunity.


The recruitment process starts with an HR virtual discussion, followed by a technical test and a final talk with the hiring manager.
 
In case you will need further information, just send us a message at jobsmd@stefanini.com">jobsmd@stefanini.com  and we’ll be happy to assist! 
Trimite CV

Despre companie

About Stefanini Moldova

Stefanini Group is a multinational company of Brazilian origin, and the subsidiary Stefanini Moldova specializes in the delivery of IT support services and software development, operating in the IT field for over 34 years, with a presence in over 40 countries. From the center in Chișinău, we offer support in various fields such as E-commerce, Health, Telecommunications and Automotive, for top clients from all over the world. “We are big enough to have an international environment, but we also enjoy the local specifics, having local management in Chișinău.”

Our opportunities are for professionals at all stages of seniority, for our Digital Workplace and Application Development centers.

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