Domeniul de activitate
Relații clienți / Call centre
Turism / Hotel staff
Vânzări
Despre mine
With a strong background in digital marketing, project management, and customer support, I bring a unique blend of strategic planning, problem-solving, and customer service excellence to the travel industry. My expertise in understanding customer needs, handling inquiries, and managing multiple projects enables me to curate seamless travel experiences. Additionally, my marketing skills allow me to identify the best travel deals, promote destinations effectively, and enhance customer engagement. I am a person of a structure, detail-oriented, and passionate about creating unforgettable journeys for clients while ensuring smooth and stress-free travel planning
- Customer service excellence – ensuring personalized and responsive travel assistance.
- Project management – handling multiple bookings, deadlines, and itineraries efficiently
- Digital marketing – leveraging online tools to find the best travel options and promotions
- Problem-solving – quickly resolving travel-related issues and providing solutions
- Communication – building relationships with clients and understanding their travel preferences
Experiență
CreativMaro SRL
(Chișinău)
Ianuarie 2022 -
Prezent
CreativMaro SRL
(Chișinău)
Mai 2019 -
Decembrie 2021
(2 ani 7 luni)
Xplane Market Research Agency Moldova
(Chișinău)
Martie 2019 -
Mai 2019
(2 luni)
Studii (Medii)
Academia de Științe Economice din Moldova (ASEM)
Profil: BAA, Marketing și Logistică
Oraș: Chișinău
Limbi străine
Româna — Expert
Engleza — Expert
Rusa — Nativ
Abilități cheie
Airtable
CRM
Excel
Foreign languages
Photo and video editing
Project Management
Communication
Continous learning
Creativity
Critical thinking
Empathy
Humour
Leadership
Problem Solving
Work ethic
Hobby-uri
Playing the piano
Walks
Learning new information
