Сфера деятельности
Relații clienți / Call centre
Turism / Hotel staff
Vânzări
Обо мне
With a strong background in digital marketing, project management, and customer support, I bring a unique blend of strategic planning, problem-solving, and customer service excellence to the travel industry. My expertise in understanding customer needs, handling inquiries, and managing multiple projects enables me to curate seamless travel experiences. Additionally, my marketing skills allow me to identify the best travel deals, promote destinations effectively, and enhance customer engagement. I am a person of a structure, detail-oriented, and passionate about creating unforgettable journeys for clients while ensuring smooth and stress-free travel planning
- Customer service excellence – ensuring personalized and responsive travel assistance.
- Project management – handling multiple bookings, deadlines, and itineraries efficiently
- Digital marketing – leveraging online tools to find the best travel options and promotions
- Problem-solving – quickly resolving travel-related issues and providing solutions
- Communication – building relationships with clients and understanding their travel preferences
Oпыт
CreativMaro SRL
(Кишинёв)
Январь 2022 -
Настоящее время
CreativMaro SRL
(Кишинёв)
Май 2019 -
Декабрь 2021
(2 года 7 месяцев)
Xplane Market Research Agency Moldova
(Кишинёв)
Март 2019 -
Май 2019
(2 месяца )
Образование (Среднее)
Academia de Științe Economice din Moldova (ASEM)
Профиль: BAA, Marketing și Logistică
Город: Кишинёв
Знание языков
Румынский — Эксперт
Английский — Эксперт
Русский — Родной
Ключевые навыки
Airtable
CRM
Excel
Foreign languages
Photo and video editing
Project Management
Communication
Continous learning
Creativity
Critical thinking
Empathy
Humour
Leadership
Problem Solving
Work ethic
Хобби
Playing the piano
Walks
Learning new information
