Domeniul de activitate
Relații clienți / Call centre
Vânzări
Despre mine
I'm a strong communicator, skilled at getting my ideas across effectively. I have a talent for translating discussions, meetings, and events, bridging communication gaps. I excel in delivering top-notch customer service, handling inquiries, and finding solutions that leave clients satisfied.
Writing comes naturally to me – I'm proficient in composing emails, reports, and documents. I'm known for building strong relationships and collaborating well with colleagues, clients, and partners.
My analytical skills shine when it comes to identifying and resolving issues. I'm enthusiastic about contributing my skills to create positive interactions and effective solutions.
I aspire to further refine my ability to address client needs, provide effective solutions, and ensure satisfaction. Additionally, I aim to continue enhancing my skills in interpreting and conveying information, both verbally and in writing, to bridge communication gaps and promote understanding in multicultural contexts.
I see myself continuously developing relationships, fostering teamwork, and utilizing strong analytical skills to identify and resolve challenges. Through these pursuits, I envision a career path that positively impacts organizations and their stakeholders while consistently refining my abilities in communication, problem-solving, and relationship-building.
Experiență (6 ani )
WEB NG
(Chișinău)
Iulie 2018 -
Noiembrie 2023
(5 ani 4 luni)
International Travel Network
(Chișinău)
Mai 2017 -
Ianuarie 2018
(8 luni)
Studii (Superioare)
State University "Dimitrie Cantemir"
Facultatea, specialitatea: Bachelor's degree: Humanities/Humanistic Studies, Romanian Language and Literature and English Language
Oraș: Chișinău
Limbi străine
Engleza — Expert
Româna — Expert
Rusa — Mediu
Abilități cheie
Experience in providing excellent customer service to clients
Ability to address customer inquiries and resolve issues
Proficient in composing written content such as emails reports and documents
Demonstrated ability to build relationships and collaborate effectively with colleagues clients and partners
Quick to learn and integrate new concepts languages and technologies
Adaptability
Assertiveness
Communication
Continous learning
Creativity
Critical thinking
Interpersonal skills
Networking
Problem Solving
Resistance to frustration
Reziliență
Teamwork
Time Management
Tolerance
Work ethic
Certificări
Aprilie 2024 - August 2024
Meta Social Media Marketing
Fundamentals of Social Media Advertising
Advertising with Meta
Introduction to Social Media Marketing
Meta Social Media Marketing Capstone
Social Media Management
Measure and Optimize Social Media Marketing Campaigns
Hobby-uri
Music, singing, sonwriting.
