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CV от 03.08.2023

Operator call-center, vanzator

Основная информация

Имя, Фамилия:
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Дата рождения:
25 Сентября 1996 (28 лет)
Oпыт:
6 лет
Вид занятости:
Full-time, Part-time
Город:
Кишинёв
Телефон:
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Эл. почта:
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Социальные сети:
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Сфера деятельности

Relații clienți / Call centre Vânzări

Обо мне

I'm a strong communicator, skilled at getting my ideas across effectively. I have a talent for translating discussions, meetings, and events, bridging communication gaps. I excel in delivering top-notch customer service, handling inquiries, and finding solutions that leave clients satisfied. 

Writing comes naturally to me – I'm proficient in composing emails, reports, and documents. I'm known for building strong relationships and collaborating well with colleagues, clients, and partners.

My analytical skills shine when it comes to identifying and resolving issues. I'm enthusiastic about contributing my skills to create positive interactions and effective solutions.

I aspire to further refine my ability to address client needs, provide effective solutions, and ensure satisfaction. Additionally, I aim to continue enhancing my skills in interpreting and conveying information, both verbally and in writing, to bridge communication gaps and promote understanding in multicultural contexts.

I see myself continuously developing relationships, fostering teamwork, and utilizing strong analytical skills to identify and resolve challenges. Through these pursuits, I envision a career path that positively impacts organizations and their stakeholders while consistently refining my abilities in communication, problem-solving, and relationship-building.

Oпыт (6 лет )

WEB NG

(Кишинёв)

Июль 2018 - Ноябрь 2023
(5 лет 4 месяца )
Customer support
International Travel Network

(Кишинёв)

Май 2017 - Январь 2018
(8 месяцев)
Salesperson

Образование (Высшее)

09.2015 - 06.2018
State University "Dimitrie Cantemir"

Факультет, специальность: Bachelor's degree: Humanities/Humanistic Studies, Romanian Language and Literature and English Language

Город: Кишинёв

Знание языков

Английский — Эксперт
Румынский — Эксперт
Русский — Средний
Ключевые навыки
Experience in providing excellent customer service to clients Ability to address customer inquiries and resolve issues Proficient in composing written content such as emails reports and documents Demonstrated ability to build relationships and collaborate effectively with colleagues clients and partners Quick to learn and integrate new concepts languages and technologies Adaptability Assertiveness Communication Continous learning Creativity Critical thinking Interpersonal skills Networking Problem Solving Resistance to frustration Reziliență Teamwork Time Management Tolerance Work ethic

Сертификаты

Апрель 2024 - Август 2024
Meta Social Media Marketing

Fundamentals of Social Media Advertising


Advertising with Meta


Introduction to Social Media Marketing


Meta Social Media Marketing Capstone


Social Media Management


Measure and Optimize Social Media Marketing Campaigns

Хобби

Music, singing, sonwriting.

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