Super opportunity to work for a european company remotely in Moldova!

Simply Contact is a dynamic leader in the customer support and customer service industry, providing services to customers around the world.

International experience and recognition: we are proud of our achievements, such as winning gold in the ‘Best Crisis Management Approach’ category at the European Contact Centre & Customer Service Awards (ECCCSAs) - 2022 and a silver Stevie Award in the ‘Contact Centre of the Year’ category - 2023.

Strong team: more than 700 talented professionals in 5 offices in Ukraine, Poland, Romania and Moldova united by common values and commitment to excellence.

Global clients: our client list includes global multinational companies in airline, delivery, fintech, transport, etc.

Our ideal candidate:

• English language proficiency at B2 level or above;
• Fluent and competent command of Romanian language;
• High self-organisation, discipline, punctuality and responsibility for the team;
• Team result orientation, ability to find and solve problems.

Job Description:

• Handling requests from restaurants and service customers via written communication;
• Processing requests from couriers through outbound calls (calling them back and resolving their issues);
• Providing written консультації users regarding the product and software functionality;
• Maintaining reports, working documentation, and registers.

We offer:

• Attractive hourly wage;
• Professional training;
• Opportunity to work remotely;
• Evening shifts 17:00 - 00:00; 18:00 - 01:00 or 19:00 -02:00;
• Opportunity to take advantage of professional development in a dynamic international company and build a successful career.