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Special Services Agent

crown Companie VIP Top Angajator
Business-Tickets
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Special Services Agent

Informații de bază
Salariu:
de la 1 700 USD
Program de lucru:
Full-time
Studii:
Gimnazial / Liceal
Experiență:
Fără Experiență
Oraș:
Chișinău

Descrierea poziției vacante

Are you a chargeback professional with a proven track record in handling high-volume disputes and fraud prevention - specifically in the travel or airline industry?

The Business-Tickets company, a growing leader in global air ticket sales, is looking for a Chargeback Specialist with prior experience in managing complex chargeback cases and protecting revenue streams in the fast-moving world of air travel.

What You'll Do:

  • Monitor, investigate, and respond to chargeback claims and payment disputes.
  • Analyze booking patterns for potential fraud or misuse.
  • Liaise with banks, payment processors, and customers to resolve cases efficiently.
  • Collaborate with customer service and finance teams to gather supporting evidence.
  • Maintain detailed records of all disputes and resolution statuses.
  • Build strong evidence files using GDS data, PNRs, and transaction histories.
  • Stay updated on airline industry regulations and card network chargeback rules (Visa, MasterCard, AmEx, etc.).

What We’re Looking For:

  • Experience in chargeback management, fraud analysis, or payment processing (preferably in travel and airline sectors).
  • Strong communication and dispute resolution skills.
  • Attention to detail, documentation, and deadlines.
  • Familiarity with GDS systems (Amadeus, Sabre, etc.) is a plus but not mandatory.
  • Knowledge of PCI compliance and travel booking flows is a bonus.

 Why Join Us?

  • Be part of a high-growth, international air travel company.
  • Competitive base salary: $1,700 USD/month, with potential for increase based on experience and results.
  • Supportive and collaborative team environment.
  • Opportunities for career growth and professional development.

Take control of fraud. Protect revenue. Help keep global travel moving. 

Beneficii

Reduceri la produsele / serviciile companiei

Mașină de serviciu / Decontare transport

Fructe proaspete

Ceai / cafea / snacksuri

Bonusuri și prime în funcție de performanță

Team - building

Traininguri

Zile suplimentare de concediu

Recompensarea loialității

Personalizarea beneficiilor

Over Time plătit

Validarea competențelor prin promovări

Despre companie

Business Tickets is a US-based travel agency that specializes in organizing cost-effective premium-class intercontinental travel. We are experienced in providing the highest quality of customer experience worldwide. Being a high tech company, we are dedicated to constantly implementing innovative ideas. Our vector is dynamic expansion.

While Business Tickets is focused on continuous development, we differentiate ourselves from other companies by commitment to being the top choice for both clients and industry professionals who are a part of our team. To guarantee our standards are met, we take particular care when selecting candidates for employment.

Recenziile companiei

Evaluează compania:
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Contacte

Adresa postului vacant
Chișinău, Buiucani, Mihai Viteazul 4
Rețele sociale:

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