Responsibilities:
- Handle Calls: Efficiently receive both emergency and non-emergency calls, accurately recording significant information.
- Problem-Solving: Address problems and requests by transmitting information or providing effective solutions.
- Order Management: Receive and dispatch orders for products or deliveries, ensuring timely and accurate processing.
- Prioritization: Prioritize calls based on urgency and importance, ensuring critical tasks are handled promptly.
- Coordination: Monitor the route and status of field units to coordinate and prioritize their schedules effectively.
- Support Field Units: Provide field units with vital information about orders, traffic, obstacles, and requirements.
- Data Management: Enter data into the computer system and maintain comprehensive logs and records of calls, activities, and other relevant information.
Requirements and Skills:
- Experience: Minimum 3 years of experience (van/reefers) in dispatching or a similar logistics role
- Tech-Savvy: Comfortable with technology and familiar with relevant dispatch methods.
- Typing Skills: Fast typing speed with experience in data entry.
- Language Proficiency: Proficient in English (C1).
- Experience with Alvys TMS is an advantage
- Organizational Abilities: Exceptional organizational and multitasking skills.
- Communication Skills: Active listener with excellent communication abilities.
What We Offer:
- Competitive Salary: Attractive and official salary in USD.
- Regular Reviews: Periodic revisions of your remuneration package to ensure competitive compensation.
- Supportive Team: Join a reliable and collaborative team environment.
- Comprehensive Benefits: Enjoy a full social package, including health benefits and more.
- Flexible Management: Experience a management style that values flexibility and work-life balance.
- Prime Location: Conveniently located in the heart of Chisinau city center.
- Relaxation Areas: Access to both indoor and outdoor areas designed for relaxation and recharging.
- Fully-Equipped Kitchen: Enjoy a kitchen equipped with all necessary facilities, including a fridge, microwave, and coffee machine.
- Engaging Events: Participate in corporate and team-building events to foster team spirit and camaraderie.
E-mail: [vezi email]archerhub.office@gmail.com