About the Role

We are looking for a confident, energetic, and motivated English Customer Support Specialist to join our growing team.

This is not a cold-calling role — you will communicate only with existing customers and help resolve their inquiries while ensuring a smooth and positive experience.

Key Responsibilities

• Communicate with customers via phone, email, and other channels
• Provide clear and accurate information about company services
• Identify customer needs and offer appropriate solutions
• Support customers throughout their full journey (from inquiry to resolution)
• Update and manage client data in CRM systems
• Maintain high standards of customer satisfaction and service efficiency

What We’re Looking For

• Strong English communication skills (Spanish is a plus)
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and stay organized
• Customer-oriented mindset with strong problem-solving abilities
• Goal-driven and able to meet performance targets

Nice to have:

• Experience in customer support, sales, or management
• Experience working with international / US-based companies
• Familiarity with CRM systems

What We Offer

• Competitive salary:
• $800 (first 3 months)
• $1,200 starting from month 4 + performance bonuses
• Friendly international team and comfortable office environment
• Modern workflows and structured processes
• Free tea, coffee, and snacks
• Full social package
• Career growth opportunities

Work Schedule
Saturday–Wednesday: 11:00 PM – 6:00 AM (7 hours)

Apply Now

Send your CV to: [vezi email]stacey@webng.work