Orange Systems is the IT hub of Orange Moldova. An IT park resident, with over 850 employees, that delivers advanced IT solutions, enhancing a wide range of activities and full cycle development, impacting millions of customers across Europe.
Orange Systems is looking for a new colleague to fill in the position of Senior Billing Analyst to work with our International Partners.
what you will be doing:
- Billing Operations: Oversee the end-to-end billing cycle, ensuring all invoices are generated, processed, and sent out on time and accurately.
- Data Management: Maintain accurate billing records, ensuring all relevant data is captured and updated within the billing system.
- Reconciliations: Perform regular reconciliations of billing accounts and resolve discrepancies in a timely manner.
- Client Communication: Serve as a point of contact for clients regarding billing inquiries, disputes, and adjustments. Ensure excellent customer service and resolution of issues.
- Reporting & Analysis: Provide detailed reports on billing performance, outstanding invoices, and revenue recognition. Identify trends and recommend process improvements.
- Process Improvement: Continuously assess and improve billing processes to enhance efficiency, accuracy, and customer satisfaction.
- Compliance: Ensure all billing processes are compliant with internal policies, contracts, and external regulations (e.g., tax laws, industry standards).
- Collaboration: Work closely with the Finance, Sales, and Customer Support teams to ensure alignment on billing matters, including contract terms, pricing, and service delivery.
- Mentoring & Training: Provide guidance and support to junior billing staff, assisting in training and development.
what we are looking for:
- University Degree
- Fluent English, written and spoken
- Experience working with HOBS or other utilities billing system an advantage but not necessary
- Advanced user of Excel
- Ability to manage data sets to identify errors
- A desire to innovate to deliver process improvement
- Strong transferrable analytical abilities necessary
- Confidence and ability to communicate at all levels
- Ability to act with discretion, tact, and professionalism in all situations
- Excellent communication, interpersonal, and customer service skills
- Highly organized with strong attention to detail
- Be comfortable to be working in changing environment
- Attention to detail with a desire to get things right
what's in it for you:
- international environment, flexible hours and guaranteed work-life balance
- a unique learning experience in our company
- working experience with great potential for growth
- competitive salary
- wide range of benefits and compensations
We invite you to join Orange for a unique learning and working experience, with great potential for growth in an innovative environment.
If you share the same views, please send us your cv. We will be happy to welcome you into a young and dynamic team!
Working for Orange is one of a kind experience. Come check it out!
Orange Systems
8, Calea Iesilor, Chişinău, Moldova
Companie VIP
