Сфера деятельности
Relații clienți / Call centre
Обо мне
Responsible and motivated employee with desire to take on new challenges. Strong work ethic,
adaptability and great interpersonal skills. Adept at working effectively in both team-based and
independent capacities. Detail-oriented and able to learn new concepts quickly. Excellent technical
abilities with software and applications, ability to handle challenging work.
Oпыт
Yopeso
Success Software (Кишинёв)
Май 2021 -
Настоящее время
Customer Support Agent
Обязанности:
- Provided outstanding service to new and long-standing customers by
attending closely to concerns and developing solutions.
- Upheld quality control policies and procedures to increase customer
satisfaction.
- De-escalated problematic customer concerns, maintaining calm, friendly
demeanor.
Yopeso
Success Software
Декабрь 2019 -
Май 2021
(1 год 5 месяцев)
Developer
Обязанности:
- Tested the developed training manuals to alleviate bugs and troubleshoot
issues prior to sending them to the client.
- Created projects using the JSON format.
- Collaborated closely with team members to keep projects on track and meet
anticipated deadlines.
Yopeso
Success Software (Кишинёв)
Июль 2018 -
Декабрь 2019
(1 год 5 месяцев)
QA Verifer
Обязанности:
- Manual testing and bug reports.
- Worked with team members to create efficient workflows, resulting in high
productivity.
- Maintained self-study program to enhance QA knowledge and skills.
Образование (Среднее)
Universitatea de Stat din Moldova
Профиль: International Relations and Affairs
Город: Кишинёв
Знание языков
Румынский — Эксперт
Английский — Средний
Русский — Средний
