Genrevive is Hiring: Remote Customer Service & Marketing Assistant
Position: Customer Service Representative + Social Media & Content Assistant
Location: Remote Company: Genrevive.com — Wellness, cold plunges, saunas, and more
Start Date: ASAP
Type: Subcontractor / Freelancer? About the Role:We're looking for a self-motivated, detail-oriented, and proactive team member from Moldova to help us deliver top-tier support and drive growth through content and social media. This is a hybrid role — part Customer Service, part Marketing Assistant.
Responsibilities:
Customer ServiceRespond to customer inquiries via email, chat, and social media DMs
Process orders, track shipments, and resolve post-sale issues
Provide product information and support using our internal tools
Social Media & Marketing
Post regularly on Instagram and Facebook
Respond to comments and messagesAssist in planning and scheduling campaigns or promotions
Collaborate on content ideas, reels, and visuals
Content CreationWrite captions, product descriptions, and short blog-style texts
Support with graphics using Canva (or similar tools)Help maintain a consistent tone and voice for Genrevive
Working Hours:(5 hours) a Day!
(Corresponds to 9:00 AM – 2:00 PM Toronto time)
Must be available for daily check-ins and time-sensitive customer messages
Compensation:Starting at $5–$8 USD/hour, depending on experience and skill setPay range: $5/$6 per hour x 25/30 hours/week = $500/600month
Performance-based bonuses availableOpportunity for a pay increase after the first 3 months based on performance, reliability, and contribution to the teamPaid as freelance subcontractor via PayPal, or Revolut
✅ You’re a Fit If You:
Speak fluent English
Have experience with customer support and/or social media marketingAre familiar with tools like Canva, Meta Business Suite, Instagram, and Gmail
Are reliable, responsive, and love working with wellness and lifestyle brands Can learn fast and take initiative without waiting for micromanagement
How to Apply: Send us:A short intro video (1 min) or written introA CV or LinkedIn profile
A few examples of Instagram/Facebook pages or content you’ve worked on
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