Aviation Customer Support Manager
Описание вакансии
Our ideal candidate:
- At least 1 year of experience in a customer support team;
- English language proficiency at B2 level;
- Knowledge of Russian is an advantage;
- High self-organisation, discipline and responsibility;
Job Description:
- Help passengers with airline ticket reservations (changes, cancellations). Incoming calls and chats;
- Advise customers on airline services;
- Handling issues related to flight cancellations and delays.
We offer:
- Attractive salary;
- Professional training;
- Remote work;
- Opportunities for development: professional growth in an international dynamic company with career prospects.
Преимущества
Бонусы и премии
Tренинги
Оплата сверхурочной работы
Признание профессиональных навыков и повышение в должности
О компании
Simply Contact is a dynamic leader in the customer support and customer service industry, providing services to customers around the world.
International experience and recognition: we are proud of our achievements, such as winning gold in the ‘Best Crisis Management Approach’ category at the European Contact Centre & Customer Service Awards (ECCCSAs) - 2022 and a silver Stevie Award in the ‘Contact Centre of the Year’ category - 2023.
Strong team: more than 550 talented professionals in 5 offices in Ukraine, Poland and Romania, united by common values and commitment to excellence.
Global clients: our client list includes global multinational companies in airline, delivery, fintech, transport, etc.
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