Domeniul de activitate
Relații clienți / Call centre
Transport / Distribuție
Vânzări
Despre mine
I'm an English speaking customer support professional with hands-on experience in fast-paced, customer-facing environments, including direct sales support in a high-traffic tourist setting where clear communication and quick problem-solving were daily essentials. I'm currently completing coursework in enterprise and supply chain management, which has sharpened how I think about operational flow, exactly the kind of structured thinking that goes into coordinating service requests and keeping customers informed. I thrive on existing-customer relationships rather than cold outreach, value steady, trust-based team environments, and I'm comfortable working across languages and time zones to make sure people on the other end of the line feel heard and taken care of.
Experiență (2 ani 3 luni)
Tenderland Meats
(Canada)
Februarie 2021 -
Iunie 2023
(2 ani 4 luni)
Counter Sales
Responsabilități:
Assisted customers, including many international tourists, with product information, pricing, and personalized recommendations
Managed sales transactions, operated the cash register, and processed cash and card payments
Communicated clearly and effectively with customers from diverse countries and cultural backgrounds, adapting communication style to each customer's needs
Promptly resolved customer questions and complaints to ensure a positive experience
Consistently met daily and monthly sales targets in a high-traffic environment
Maintained presentation and organizational standards for the work area
Collaborated with the team to manage customer flow efficiently during peak periods
Limbi străine
Româna — Mediu
Engleza — Nativ
Abilități cheie
Etica în muncă
Empatie
Creativitate
Comunicare
Asertivitate
Adaptabilitate
SEO/SEM marketing
Limbi străine
Analiza datelor
Gândire critică
Învățare continuă
Reziliență
Soluționarea problemelor
Toleranță
Hobby-uri
Language-Learning and Reading
Recomandări
Tenderland Meats
Mike Suleiman (Owner)
