Domeniul de activitate
Marketing / Publicitate / E-Commerce
Relații clienți / Call centre
Vânzări
Despre mine
I want to develop professionally in the field of digital marketing, within a company where I can actively contribute to creating effective, results-oriented campaigns. I aim to work in a dynamic team where I can use my experience in advertising, customer support, and data analysis to help achieve the organization’s goals. I am motivated to provide creative and strategic solutions, continuously improve campaign performance, and contribute to delivering valuable experiences for clients.
Experiență
Freelance
(Moldova, Republic of)
Septembrie 2025 -
Prezent
Advertising Specialist
Responsabilități:
• Plan and efficiently manage Facebook ad campaigns aligned with key business goals.
• Conduct research and continuously optimize audience targeting for better results.
• Analyze detailed campaign data and make improvements using Meta Ads Manager.
• Create compelling ad designs and carefully manage budgets to ensure effectiveness
Simply Contact
(Moldova, Republic of)
Martie 2025 -
Iulie 2025
(4 luni)
Customer Support Specialist
Responsabilități:
• Handled customer inquiries professionally via phone, email, and chat channels.
• Provided clear, accurate, and timely information about products and services.
• Collected, recorded, and analyzed customer feedback to improve service quality.
• Collaborated closely with the team to enhance overall customer satisfaction levels.
Four Seasons Hotels and Resorts
(United States)
Iunie 2024 -
Octombrie 2024
(4 luni)
Spa Concierge
Responsabilități:
• Greeted and welcomed spa guests, providing exceptional customer service.
• Managed appointment bookings and coordinated schedules for therapists.
• Assisted clients with spa services information and personalized recommendations.
• Ensured a clean, comfortable, and relaxing environment for all visitors
Tom Tailor
(Romania)
Februarie 2024 -
Mai 2024
(3 luni)
Sales Assistant
Responsabilități:
• Professionally handled customer inquiries, complaints, and returns to ensure satisfaction.
• Assisted customers in locating products and checked inventory at other stores.
• Provided detailed and accurate product information to assist customer decisions.
• Managed inventory levels and effectively executed merchandising strategies.
Marketing Imobiliar
(Romania)
Octombrie 2023 -
Februarie 2024
(4 luni)
Executive Assistant
Responsabilități:
• Acted as liaison between the director and stakeholders to ensure smooth communication.
• Compiled and maintained accurate lists of real estate properties and market data.
• Conducted market research and prepared detailed reports on real estate trends.
• Assisted in recruitment by posting job openings and screening candidates.
Alaska Stand
(United States)
Iunie 2023 -
Octombrie 2023
(4 luni)
Customer Service Cashier
Responsabilități:
• Processed cash, card, and digital payments accurately while maintaining a balanced cash drawer.
• Delivered excellent customer service, assisting with inquiries and resolving issues professionally.
• Promoted store promotions and loyalty programs, contributing to increased sales.
• Maintained a clean, organized checkout area to ensure efficiency.
The Kite Loft
(United States)
Iunie 2022 -
Octombrie 2022
(4 luni)
Sales assistant
Responsabilități:
• Identified sales opportunities and presented products and services effectively.
• Negotiated and closed sales deals to achieve revenue targets.
• Promoted and sold products and services to meet business goals.
• Managed merchandising responsibilities to enhance product visibility and sales.
Studii (Superioare)
1 Decembrie 1918 University
Facultatea, specialitatea: Master in Marketing and Sales Promotion
Țara: Romania
1 Decembrie 1918 University
Facultatea, specialitatea: Bachelor Degree of Economics in Marketing
Țara: Romania
Limbi străine
Româna — Nativ
Engleza — Mediu
Spaniola — Începător
Rusa — Mediu
Italiana — Începător
Abilități cheie
Facebook Ads Manager
Microsoft Office
Slack
Canva
Digital Marketing
Analiza datelor
Cursuri / traininguri
B2C Email Marketing Strategy
Email and Newsletter Marketing Foundations
