Domeniul de activitate
Controlul Calității
Logistică / Depozit / Administrativ
Relații clienți / Call centre
Tech / IT / Programare
Experiență (3 ani 5 luni)
Kris B Services Inc.
(United States)
Aprilie 2025 -
Septembrie 2025
(5 luni)
truck dispatcher
Responsabilități:
Dispatched and coordinated daily freight movements across the U.S.,
ensuring on-time pickup and delivery.
Negotiated rates and booked loads using load boards such as DAT and
Truckstop.
Maintained constant communication with drivers to monitor route progress
and resolve issues in real time.
Managed documentation, including BOLs, rate confirmations, and proof of
delivery.
S.R.L. Web NG
(Chișinău)
Octombrie 2023 -
Ianuarie 2025
(1 an 3 luni)
data analyst
Responsabilități:
Worked on data-driven projects focused on website accessibility testing.
Tested websites for compliance with accessibility standards (WCAG) for
visually impaired users.
Collected, analyzed, and categorized websites according to specific project
criteria.
Prepared detailed reports and documentation for internal use and client
review.
Performed test calls with clients to verify accessibility and gather user
feedback.
Prepared draft legal letters and reports for lawyers based on collected data.
Developed strong attention to detail and accuracy while handling large
datasets.
LLC “Lifecall”
(Russian Federation)
Mai 2017 -
Februarie 2019
(1 an 9 luni)
customer service
Responsabilități:
Worked for a major federal project of Russian Railways (RRW).
Gained experience assisting customers through multiple communication channels.
Provided detailed consultations and guided users through complex
procedures.
Learned to identify client needs and offer effective, tailored solutions.
Built strong customer empathy and maintained a service-oriented mindset under pressure.
Studii (Medii de specialitate)
1-sr M.E.C.
Facultatea, specialitatea: fashion design
Țara: Russian Federation
Abilități cheie
CRM система
Excel
Анализ данных
Статистика
Time Management
Адаптивность
Командная работа
Командная этика
Креативность
Критическое мышление
Постоянное обучение
Решение проблем
Толерантность
Устойчивость
Устойчивость к разочерованиям