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Customer Service representative with English

Informații de bază

Program de lucru:
Full-time, În ture
Superioare, Medii
Fără experiență, De la 1 an, De la 3 ani
În străinătate, România

Descrierea poziției vacante


  • To provide support to customers via phone, mail, chat; Assisting them with solutions, counseling and offering information about the company’s policy and services provided   
  • To ensure a high quality of the service, promoting the company with a positive and friendly attitude
  • To collect, store and manage data from both the customer and the company based on the procedures in place
  • To respect the company`s rules and regulations regarding the handling of data


  • Very good knowledge of English language- B2/C1 level- both in writing and speaking
  • Friendly attitude and proactively involved in assuring the happiness of the customers.
  • Fast thinker and ability to resolve situations as they come on the spot with focus on attention to details
  • Being comfortable collaborating with the team. Being proactive is a big plus (people skills is also a nice touch)
  • IT skills: Knowledge of IT programs as well as fast fingers for typing
  • Punctuality and attention to details
  • Previous experiences in customer support can be considered a plus
  • Willingness to work in shifts
  • Willingness to relocate to Romania
  • Work Permit necessary

Our offer:

  • Attractive rewards and additional performance based bonuses
  • Referral bonuses
  • Annual fixed bonuses
  • Full private medical insurance & discounted prices for the dependents of the employee
  • Lunch vouchers
  • Child birth support
  • Various career development opportunities
  • Free development training, for both personal and professional purpose
  • Online library access for passionate book readers
  • Various discounts for gym classes & other recreational activities
  • Multicultural and enthusiastic work environment
  • Tickets to well-known festivals in Romania
  • Access to internal events and Feel Good Activities program (Outdoor Adventures, Volunteering, Mind-Expanding Workshops, Themed parties & events)

Relocation package:

  • transport to Romania
  • 2 weeks accommodation in a local inn,
  • nesting package including: tour of the city (Cluj, Sibiu, Brasov), bank account opening, guidance in finding and renting an apartment, support in obtaining Residential document from the Emigration Office
  • Relocation bonus 


Despre companie

Majorel is now Teleperformance.

Teleperformance completed the acquisition of Majorel, which is now officially Teleperformance. 

Together, we can further refine our digital service offerings to help the world’s leading brands operate with greater agility and adaptability to master their future. 

A core Teleperformance commitment is to position top talent for success in this new chapter. We believe that it’s the people who make both companies genuinely exceptional, and one of the strategic highlights of acquiring Majorel is that the combined organization will offer significant career development opportunities all around the world.

Are you ready to explore a whole new world of vast opportunities? We're ready to welcome you. Apply today!

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