Business-class.com is a US based online travel company with offices in Florida, Riga, Chisinau, Kyiv. Our dedicated travel specialists work directly with all major airlines to secure discounts on first and business-class flights.

Business-class company is one of the leading luxury travel companies and top rated partner of Kayak, Skyscanner. Our RnD team builds a unique technology that automates the most advanced flight tickets search and booking process.

We are seeking an experienced and passionate Salesforce Engineer to join our team. The ideal candidate possesses in-depth knowledge of Salesforce Sales & Service Cloud, Salesforce Marketing, and Salesforce Analytics. This position will require strong analytical, problem-solving, and communication skills to collaborate effectively with stakeholders and other development teams.

Requirements:

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• Salesforce Developer Certification (Platform Developer I & II), Salesforce Application Architect, Salesforce Administrator preferred.
• 3+ years of experience with Salesforce Sales & Service Cloud, Salesforce Marketing, and Salesforce Analytics.
• Proficient in Apex, Visualforce, Lightning Web Components, and SOQL.
• Strong analytical skills and the ability to handle multiple tasks and meet deadlines.
• Excellent communication and teamwork skills.
• Deep knowledge of information technologies (Database, Business Intelligence, Networks, Web & Integration software).

Nice to have:

• Experience with customizing Digital Engagement.
• Experience with Salesforce Einstein Analytics.
• Experience with developing smart Chat Bots.
• Understanding Online travel business.

Responsibilities:

1. Solution Development:

• Design, code, test, debug, and maintain Salesforce CRM applications based on the functional and technical requirements.
• Build and customize Salesforce components using Apex, Visualforce, Lightning Web Components, and other tools that maximize system performance and capability.
• Integrate Salesforce with other applications using SOAP, REST, and other API methods.

2. Functional Design:

• Gather requirements from stakeholders and map out Salesforce features and functionalities needed.
• Translate business requirements into well-architected solutions that leverage the Salesforce platform.

3. Analytics & Reporting:

• Develop and maintain reports and dashboards to monitor and analyze data.
• Implement Salesforce Einstein Analytics solutions, creating insightful dashboards and AI-powered apps.

4. Maintenance & Troubleshooting:

• Ensure the functionality of the developed solutions by creating and executing unit tests.
• Resolve defects/bugs during QA testing, pre-production, and post-release patches.

5. Best Practices:

• Stay current with Salesforce releases and corresponding documentation.
• Collaborate with the team to determine standards and practices.

6. Training & Documentation:

• Provide end-user training on new and existing features.
• Develop and maintain documentation on processes, policies, and Salesforce configuration.

What do we offer

We are carefully choosing the best personnel and contribute to their self-development and improvement over the years by providing a great working atmosphere and numerous other benefits:

• Competitive salary
• Streching classes in separate room in office
• All the latest tech/software you need
• O’Reilly, Github and other sources of knowledge are paid
• Full Remote work, office work in Chisinau, Riga, mixed - remote and office
• Paid vacations, sick leaves (Vacantions are left over for next year if you don't use them)
• Overwork compensation (but working overtime will rarely be necessary )
• Personal and Professional Development Opportunities 
• Fruit day every week 
• Cosy office with sofa, complex big puzzles and balcony with panoramic view in the very heart of Digital park
• Open-minded team management and team with the sense of humor