Publicat  23 Aprilie 2022

Customer Support Manager for USA Company

Smart Glass Technologies Toate regiunile Full Time 1000 USD
Smart Glass Technologies Toate regiunile Full Time 1000 USD

Informații de bază

Salariul:
1000 USD
Program de lucru:
Full Time
Experiență:
Constituie un avantaj
Oraș:
Toate regiunile

Descrierea poziției vacante

"Smart Glass Technologies" was founded in 2018 in Miami USA by Vasile Turcan.
We manufacturer and install Smart Glass (Privacy Switchable Electric Glass);
We work with clients like Netflix, Hublot, TD-Bank, Boeing Aerospace, Department Of Defence USA, and others.

We have representatives and offices in the biggest cities in the USA and Canada like Miami, New York, Los Angeles, Austin, Phoenix, Toronto, etc.


We have already 8 project managers in Moldova and we plan to hire 2 more this month because we opening in other cities in the USA.

About Smart Glass Technologies: www.smartglasstech.us

Job Description: 

  • Make outbound and handle inbound calls regarding the customer's requests; NO COLD CALLS!
  • Follow up and respond to customer emails based on company training;
  • Resolve any clients concerns and issues regarding the company’s products and services;
  • Document all clients interactions in the CRM system;
  • Set up appointments for the local Installation Team;
  • Prepare and send the contracts to the client via email.
  • Follow up on paperwork to ensure accuracy and completion;
  • Follow up with the client from Contract to Payment;
  • Any other miscellaneous administrative tasks;

Requirements:

  • Ability to talk and write in English;
  • Technical mindset, ability to calculate sqft and understand how electricity works;
  • If your degree from UTM university is a plus;
  • Time management skills (ability to multitask);
  • Attentiveness to detail;
  • Customer service skills with a focus on relationship development;
  • Ability to read architectural plans is a plus;
  • Working with AmoCRM its a plus;
  • Have your own home office where you can talk on the phone and own computer;

What we offer:

  • 2 weeks paid training
  • Fix salary $500 + BONUS; (medium $1,000 per month);
  • Yearly Bonus $1,000 if you reach sales target;
  • Monthly Bonus $200 if you reach sales target;
  • Sales and communication training;
  • You will enjoy an interesting, fast-paced positive working environment and the opportunity to gain in-depth knowledge about the latest technology in the Smart Glass industry and construction field;
  • For next 2 years we have in plan to open 5 more cities in the USA, open a new big office in Moldova you have an opportunity to grow as a professional in our company;
  • Every 3 months we meet to network and party;

We don't just love to work but we love to enjoy life together;

Despre companie

"Smart Glass Technologies" was founded in 2018 in Miami USA by Vasile Turcan.
We manufacturer and install Smart Glass (Privacy Switchable Electric Glass);
We work with clients like Netflix, Hublot, TD-Bank, Boeing Aerospace, Department Of Defence USA, and others.

We have representatives and offices in the biggest cities in the USA and Canada like Miami, New York, Los Angeles, Austin, Phoenix, Toronto, etc.

We have already 8 project managers in Moldova and we plan to hire 2 more this month because we opening in other cities in the USA.

About Smart Glass Technologies: www.smartglasstech.us

Recenziile companiei

Evaluează compania:
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Contacte

Adresa sediului central
Miami, New York, Toronto
Număr de contact:
+1-786-472-6712
E-mail:
sales@smartglasstech.us
Pagina web:
Rețele sociale:
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