Сфера деятельности
Finanțe / Bănci / Creditare / Contabilitate
Logistică / Depozit / Administrativ
ONG
Relații clienți / Call centre
Обо мне
I have 3+ years of experience in travel and payments, handling chargebacks and payment disputes, and later worked as a dispatcher coordinating technicians and schedules. Most recently, I was a Community Manager at a community space in Chișinău, where I organized events and worked with embassies, international organizations and public institutions.
I'm organized, calm under pressure and detail-oriented. I'm a native Russian speaker with advanced English and intermediate Romanian, and I hold a Category B driving license. I'm looking to grow in a team where I can bring structure, reliability and clear communication.
Oпыт (3 года 1 месяц )
A.O. Moldox
(Кишинёв)
Май 2026 -
Октябрь 2026
(5 месяцев)
Community manager
Обязанности:
Managed day-to-day community activity and organized events at a community space in Chișinău. Planned and ran events from start to finish, including logistics, setup and guest coordination. Hosted and liaised with foreign embassies (Netherlands, Austria, Germany, UK), international organizations such as the Council of Europe, ActionAid and the Danish Cultural Institute, and Moldovan public institutions including the Ministry of Culture and the National Film Centre. Built partnerships, handled communication with visitors and partners, and helped grow an active local community.
Margus Appliance Repair
(Кишинёв)
Декабрь 2025 -
Май 2026
(5 месяцев)
Dispatcher, personal assistant
Обязанности:
Coordinated daily schedules for repair technicians using Housecall Pro & Dispatch. Booked service appointments, assigned jobs based on location and availability, and adjusted routes when plans changed during the day. Served as the main contact between customers and technicians, confirming visits, handling rescheduling and resolving service questions. Kept job records, notes and status updates accurate in the system.
Dynatech
(Кишинёв)
Февраль 2023 -
Май 2025
(2 года 3 месяца )
Data Analyst
Обязанности:
Handled chargebacks and payment disputes for travel bookings. Reviewed disputed transactions, gathered booking records and customer communication, and prepared evidence responses to banks and payment processors within strict deadlines. Communicated with customers and internal teams to resolve billing issues, helped reduce losses from disputed payments, and kept accurate records of each case.
Образование (Высшее)
Universitatea Liberă Internațională din Moldova
Факультет, специальность: Facultatea de Litere
Город: Кишинёв
IPLT Dimitrie Cantemir
Профиль: Uman
Город: Кишинёв
Знание языков
Английский — Эксперт
Русский — Родной
Румынский — Средний
Ключевые навыки
Lucru în echipa
Leadership
Învățare continuă
Gândire critică
Etica în muncă
Empatie
Creativitate
Comunicare
Asertivitate
Adaptabilitate
Abilități interpersonale
Statistică
Limbi străine
Finanțe
Excel
CRM
Copywriting
Analiza datelor
Networking
Reziliență
Rezistență la frustrare
Soluționarea problemelor
Time Management
Toleranță
Umor
Microsoft Word
Google Workspace
Chargeback and payment dispute management
Evidence preparation for banks and payment processors
GDS basics
Travel booking
Dispatching and scheduling (Housecall Pro)
CRM and record-keeping
Event planning and logistics
Event setup
Volunteer coordination
Russian (native)
English (advanced)
Romanian (intermediate)
Category B driving license
Clear communication
Calm under pressure
Attention to detail
Problem-solving
Organization and time management
Teamwork
Diplomacy and networking
Adaptability
Reliability
Водительские права
Категория — B
С личным авто
Волонтерство
Сентябрь 2024 - Октябрь 2026
Moldox
Volunteer — Queer Council (Sept 2024 – present)
Support community-building initiatives in Chișinău, helping organize events and activities. Assist with hosting and communicating with partners, including foreign embassies, international organizations and public institutions.
Logistics & Technical Assistant (Volunteer) — Queer Voices International Film Festival (March – April 2026)
Assisted the logistics and technical manager in preparing and running an international film festival. Handled logistics, equipment installation and furniture assembly, and coordinated volunteers during setup and festival days.
Хобби
In my free time I enjoy film, music and reading, and I love hands-on projects like woodworking, building furniture and assembling LEGO sets :)
Рекомендации
A.O. Moldox
Lorelei Grigorita (Project Manager)
