Сфера деятельности
                    
                                                                          Freelance
                                                   Limbi străine / Traduceri
                                                   Logistică / Depozit / Administrativ
                                                   Office / Back-office / Secretariat
                                                   Relații clienți / Call centre
                                                   Turism / Hotel staff
                                            
                 
                                    
                        Обо мне
                        I am an enthusiastic and hardworking person. Having worked in different fields from tourism to logistics, I've always gave everything I had in order to improve myself and provide good results. Working in a team is of upmost importance for me, however I'm always ready for new challenges. 
                     
                                                
                    Oпыт (7 лет 1 месяц )
                                        
                        
                            Kivork
                             (Кишинёв) 
                                                        
                                                                Ноябрь 2022 -
                                                                                                Июнь 2023                                                                                                
(7 месяцев)
                                                             
                        
                            
                                Training department representative 
                                                                Обязанности: 
                                Training new hires
Creating training materials 
Improving the skills of sales agents by providing comprehensive trainings                                                            
 
                         
                     
                                        
                        
                            Crunchyroll
                             (Кишинёв) 
                                                        
                                                                Март 2022 -
                                                                                                Ноябрь 2022                                                                                                
(8 месяцев)
                                                             
                        
                            
                                Customer service representative 
                                                                Обязанности: 
                                Assisting active users with different technical and billing issues
E-commerce support
Communication with users through chat                                                            
 
                         
                     
                                        
                        
                            Epic Games
                             (Netherlands) 
                                                        
                                                                Ноябрь 2021 -
                                                                                                Март 2022                                                                                                
(4 месяца )
                                                             
                        
                            
                                Customer support representative 
                                                                Обязанности: 
                                Connecting with users through Zendesk
Assisting with technical and billing issues                                                            
 
                         
                     
                                        
                        
                            Proovia
                             (Кишинёв) 
                                                        
                                                                Август 2020 -
                                                                                                Март 2022                                                                                                
(1 год 7 месяцев)
                                                             
                        
                            
                                Logistics specialist
                                                                Обязанности: 
                                Building routes and assigning corresponding loads
Expanding the area of operations 
Analysis and creation of the company’s strategy for growth                                                             
 
                         
                     
                                        
                        
                            Travod
                             (Кишинёв) 
                                                        
                                                                Сентябрь 2019 -
                                                                                                Январь 2020                                                                                                
(4 месяца )
                                                             
                        
                            
                                Business development manager 
                                                                Обязанности: 
                                Connecting with prospects and offering the company’s products and services                                                             
 
                         
                     
                                        
                        
                            ITN
                             (Кишинёв) 
                                                        
                                                                Февраль 2018 -
                                                                                                Сентябрь 2019                                                                                                
(1 год 7 месяцев)
                                                             
                        
                            
                                Sales Agent
                                                                Обязанности: 
                                Connecting with potential customers
Selling flight tickets and assisting with any issues, should they appear                                                             
 
                         
                     
                                        
                        
                            DPS Truck
                             (Кишинёв) 
                                                        
                                                                Январь 2017 -
                                                                                                Февраль 2018                                                                                                
(1 год 1 месяц )
                                                             
                        
                            
                                Truck dispatch 
                                                                Обязанности: 
                                Finding loads for drivers in U.S.
Connecting with brokers and negotiating the prices                                                            
 
                         
                     
                                        
                        
                            Acord Travel
                             (Кишинёв) 
                                                        
                                                                Февраль 2016 -
                                                                                                Январь 2017                                                                                                
(11 месяцев)
                                                             
                        
                            
                                Business development representative 
                                                                Обязанности: 
                                Calling students and offering our services 
Presenting our products and services to students in person                                                            
 
                         
                     
                    
                 
                                                    
                        Образование  (Высшее)
                                                    
                                
                                    
                                    
                                        State University of Moldova
                                                                                Факультет, специальность: International relations 
                                                                                                                            Город: Кишинёв
                                                                             
                                 
                             
                                             
                                                    
                        Знание языков
                        
                                                            Румынский — Эксперт 
                                                            Английский — Эксперт 
                                                            Русский — Эксперт 
                                                     
                     
                                                    
                        Ключевые навыки
                        
                                                                                                                                Ability to learn quickly
                                                                                                                                                                Ability to solve problems effectively
                                                                                                                                                                Adaptability
                                                                                                                                                                Attention to detail and aesthetic sense
                                                                                                                                                                Buyer Engagement
                                                                                                                                                                Clear and efficient communication
                                                                                                                                                                CMS tools
                                                                                                                                                                Cold calls
                                                                                                                                                                Communication skills
                                                                                                                                                                Conflict management
                                                                                                                                                                Critical thinking
                                                                                                                                                                Customer Relationship Management (CRM)
                                                                                                                                                                Emotional intelligence
                                                                                                                                                                Empathy
                                                                                                                                                                Enthusiasm
                                                                                                                                                                Intercultural skills
                                                                                                                                                                Listening skills
                                                                                                                                                                Motivation
                                                                                                                                                                Physical resistance
                                                                                                                                                                Precision
                                                                                                                                                                Teamwork
                                                                                    
                     
                                                                                                                    
                        Хобби
                        
                            I'm a musician, playing drums and piano.