Altaloans LLC, a Mortgage Company is currently looking for a Loan Processing Specialist .
Join us in a dynamic, collaborative, and fully remote environment where you'll receive hands-
on training and mentorship to quickly grow your skills and expertise

JOB DUTIES & RESPONSIBILITIES:

Loan Management: Oversee the processing of mortgage payments, ensuring accuracy and timeliness in all transactions.
Customer Service: Respond to borrower inquiries regarding loan status, payment processing, and account information, providing detailed assistance as needed.
Compliance: Ensure that all loan servicing activities comply with regulatory requirements and company policies.
Record Keeping: Maintain accurate records and documentation related to loan servicing activities, conducting regular audits of loan files.
Issue Resolution: Assist in resolving borrower issues and concerns, collaborating with other departments as necessary to facilitate solutions.
Monitoring: Track loan performance and initiate foreclosure proceedings if necessary, while maintaining communication with affected borrowers.

JOB REQUIREMENTS & SKILLS:

• Knowledge of English language level B2 +
• English written, verbal and interpersonal communication skills and attention to detail
• Experience in loan, credit or banking industry is a plus
• Details oriented approach 
• Good knowledge of Microsoft Office, Adobe DC

Working hours from 15:00 - 00:00 (Chisinau Time)

Please send your CV to email: [показать e-mail]servicing@altaloans.com