As a Freight Dispatcher, you will be responsible for coordinating the movement of freight, ensuring timely deliveries, and maintaining communication with drivers, brokers, and customers. You will play a crucial role in optimizing routes, solving logistical issues, and maximizing the efficiency of daily operations.
Key Responsibilities:
- Schedule and dispatch drivers for freight pickup and delivery.
- Manage multiple loads and maintain communication with drivers to track progress.
- Negotiate rates with brokers and shippers.
- Monitor and ensure compliance with DOT regulations and company policies.
- Provide updates to customers regarding shipment status.
- Maintain accurate records of all dispatch activities.
- Use dispatching software and tracking systems efficiently.
- Handle emergency calls, resolve issues, and provide on-the-spot solutions to delivery problems.
- Build and maintain strong relationships with carriers, brokers, and drivers.