Publicat 05 Iunie 2020
HRPM Technologies

IT Service Desk Technician @ HRPM

Ofertă de muncă fierbinte

Fisa postului

  • Salariul: Negociabil
  • Oraș: Chișinău
  • Cerințe:Experiența de muncă de la 2 ani

Descrierea poziției vacante

Job Description

A permanent role based in the Moldova office, the IT Service Desk Technician will be responsible for providing desk side and remote support via email and telephone to Safeguard Global staff located both internally within the Moldova office as well as across remote offices located in Romania, Spain, Portugal, Switzerland, France, Italy and Greece. The role encompasses the day to day support of around 150 staff for general IT tasks and issues.It is envisaged that as the company continues to grow globally the role will provide the opportunity to develop into a broader infrastructure role that will include server and networking maintenance and associated support tasks.

 Key Responsibilities

  • Install, upgrade, support and troubleshoot, Windows 10 and Microsoft Office 365 along with any other authorised desktop applications
  • Install, upgrade and support for company defined peripheral devices
  • Perform general preventative maintenance on computers, laptops and printers
  • Performs remedial repairs on computers, laptops, printers and any other authorised  peripheral equipment
  • Familiarise end users on basic software, hardware and peripheral device operation
  • Work with other IT team members including the server and networking teams as required
  • Complete work of assigned support tickets and ability to prioritise
  • Take ownership and responsibility of queries, issues and problems assigned
  • Document, track and monitor problems to ensure a timely resolution
  • Manage and monitor internal assets to ensure accurate inventory records

Main Requirements

  • PC Technician with sound experience of Windows 10 and Microsoft Office 2013/16/365
  • Proven experience in the operation of PC hardware, diagnosis and parts replacement, software installation, updating and diagnosis
  • Excellent communication skills
  • Adaptable to changing priorities and new information
  • Multi-task and remain clearly focussed on several tasks at once
  • Attention to detail must be able to follow through to completion of task
  • Service orientated must be a customer advocate
  • Willingness to learn and adapt to new procedures
  • Strong customer service focus and a team player 

We Offer

  • Competitive salary
  • Excellent working conditions in a comfortable city centre office
  • Official employment and full social package
  • Bonus meal vouchers
  • Working in a young, fun, enthusiastic team
  • Career progression and training
  • Being part of a rapidly growing innovative company
  • Private parking area
  • Global travel opportunities

If you are interested in finding out more about the company and the job position, please send your CV to jobs.adim-me.com quoting the reference: “SIS admin-Moldova.

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INFORMAȚII DESPRE COMPANIE

HRPM Technologies is a part of the Adm In Me Group (www.admin-me.com).  A group founded in 2005 and providing payroll, HR, accounting and other administration outsourcing services to multinational companies in Switzerland, Italy, France, UK, Spain, Portugal, Greece, and Moldova.

HRPM Technologies delivers a full package of services for software development and engineering. We operate with higher client expectancy and flexible solution offers. Also, HRPM Technologiesprovide data processing and storage for a complex Human Resource Management system.

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