Publicat  03 Ianuarie 2023
Ofertă de muncă fierbinte

Information, technology and communication assistant

Ofertă de muncă fierbinte
INTERSOS Onlus Toate regiunile Full Time Negociabil
INTERSOS Onlus Toate regiunile Full Time Negociabil

Informații de bază

Program de lucru:
Full Time
Medii de specialitate
Constituie un avantaj
Toate regiunile
Companie verificată de echipa
Job verificat de echipa

Descrierea poziției vacante

INTERSOS is a humanitarian oganization working on the protection of Ukrainian refugee at Palanca, Tudora borders and Chisinau.

Main Purpose

Execute maintenance, follow-up and monitoring of all IT equipment, tools and services, as well as ensuring onsite technical support and training of users under his responsibility in accordance with INTERSOS standards, policies, protocols and procedures, in order to guarantee the efficient use of all IT, services and infrastructure.

  • Monitor, maintain and follow up on all Information Technology (IT) and equipment, tools and services in accordance with INTERSOS standards, policies, protocols and procedures
  • Supervise, implement and improve data security protocols (data saving, firewall, User Access right, backup, security for equipment and software, etc.) to ensure data security, availability, and immediate operational recovery and continuity in case of emergency
  • Provide technical support and presenting INTERSOS standards, policies, protocols and procedures to all users. Provide advanced technical support to logistics experts dealing with IT. When needed, liaise with the HQ ICT Coordinator for 2nd line support, as well as with external providers, to ensure any incidents or problems that cannot be solved at his level are appropriately addressed
  • Provide educational support (briefing, training and support, etc.) to all users. Provide advanced educational support (briefing, training and support, etc.) to logistics experts dealing with IT
    Provide regular activity reports for the sites under his responsibility in accordance with INTERSOS guidelines. Update and archive all user and ICT (Information and Communications Technology) related documentation
  • Ensuring that all base assets are registered in IMP and documented, issued with unique INTERSOS asset numbers, tagged and logged according to asset management policies and procedures.
  • Provide his technical expertise in the local purchase process
    Plan, prepare and report the visits to the field to ensure the above activities
  • Perform any other task, specific to his area of specialty, according to the line manager


  • Essential secondary education and formal technical training.
  • Certifications in the domain would be an asset
  • Preferably 1-2 years of proven experience in IT or technical functions
  • Preferably technical English
  • Expertise in latest version of Microsoft Operating System and business applications (Office365)
  • Good knowledge of computer hardware and maintenance processes, network theory and their respective protocols, main email systems, IT security best practices and IT service management tools (ITSM)
  • Understanding in Server Management (latest version of Microsoft Operating System, Active directory) and virtualization (Hyper-V)
  • Understanding of radio telecommunication concepts (HF, VHF, GSM, Satellite)
  • Teaching and supporting skills
  • Results and quality orientation
  • Teamwork and cooperation
  • Stress management
  • Commitment to INTERSOS principles

Despre companie

INTERSOS este o organizație umanitară aflată în prima linie în situații de urgență, care oferă asistență victimelor conflictelor armate și dezastrelor naturale, cu o atenție deosebită protecției celor mai vulnerabile persoane.

INTERSOS is a humanitarian organisation on the front-line of emergencies, bringing assistance to victims of armed conflicts, natural disasters and extreme exclusion with particular attention to the protection of the most vulnerable people.

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