What you will do: Ensure client’s retention and strategic growth of existing client accounts

Responsibilities:

• Develop a trusted advisor relationship with key accounts
• Develop a trusted advisor relationship with existing client accounts
• Identify new business opportunities among existing clients
• Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs
• Forecast and track key account metrics
• Track customer satisfaction and take appropriate actions to ensure clients’ retention
• Hold regular business review meetings with clients

What will help you:

• Experience in delivering client-focused solutions based on customer needs in B2B environment
• Able to handle clients’ requirements
• Keen attention to detail and adherence to deadlines
• Knowledge of translation and localization processes and market
• Experience with CRM tools

Benefits:

• Competitive income
• Generous annual leave allocation plus national holidays.
• Possibility to work from home
• Full training + awesome team waiting for you
• Grow in a strong culture, that nurtures talent and celebrates results
• Comprehensive personnel development program
• You will enjoy a friendly and open environment with widely available support. We believe in continuous improvement and development.