Publicat  19 Mai 2022
Ofertă de muncă fierbinte

EMEA Operations Director

Ofertă de muncă fierbinte
Safeguard Global Chișinău Full Time Negociabil
Safeguard Global Chișinău Full Time Negociabil

Informații de bază

Program de lucru:
Full Time
de la 5 ani
Companie verificată de echipa
Job verificat de echipa

Descrierea poziției vacante

At Safeguard Global, our vision is to forever transform the way people work around the world. We are a leading HR and Payroll outsourcing company on a mission to equip our clients to adapt to an ever-shifting global market. With over 900 clients and across 15 global offices, we enable organizations to hire, onboard, and pay employees in more than 165 countries. Whether it is helping companies become multi-national powerhouses or taking care of payroll for organizations as they expand, Safeguard Global is here to help.

As a member of our team, you will have an opportunity to work alongside driven and dedicated individuals while prioritizing client service. From communicating with our global clients, processing client payroll, to day-to-day query management, you will gain an incredible amount of experience and further your own professional abilities through this position. Our team is committed to providing a high-quality work environment that promotes success and team unity.

Key Responsibilities:

  • Responsible for all department managers, team leaders, with review/approval responsibility for all operations employees
  • Creating measurable strategies with senior management
  • Developing policies that will correlate with strategies
  • Support risk and compliance functions to ensure compliance with regulation and legislation
  • Work with head of transformation to highlight areas of improvement
  • Managing customer service and ensuring customer retention
  • Work with the VP Operations to develop the GEO Operational model to be scalable in line with budget target
  • Provide direct support to the SVP Global Operations on special projects and opportunities driven from partnerships and channels
  • Measure, report & hold the team accountable for key performance indicators (KPIs)
  • Management of routine operational governance and SLA review meetings
  • Plan, schedule, and review workload and team capacity to make sure targets are being met on a cost-effective basis
  • Establish and develop operational processes to maintain a lean operational model and drive efficiency
  • Monitor team performance and report on metrics
  • Highlight training needs and provide coaching
  • Set quarterly objectives for the team aligning with department goals.  Monitor objectives to ensure individual and department success
  • Hold regular team meetings to review successes and challenges
  • Act as escalation point to manage client escalations & expectations

Benefits of joining Safeguard:

  • Opportunities for certification and Training (Safeguard University, Percipio)
  • Smart working (Work from Home)
  • International environment
  • Multicultural Diversity

Want to know moreSee Our Values
Fun: Games, tennis table, gym, online (off-line) team-buildings company-wide and also for each Team.
Caring: Give some time to your community, 2 paid days for charity, and other days off paid by the company for specific reasons
Passion/Talent Safeguard Global has dedicated employees with a huge professional background and are ready to share all that knowledge with you!
We are a rapidly growing team with great clients and great opportunities for those who are seeking a new challenge. At Safeguard, we are passionate about what we do, and we encourage our people to share the same vision. If you are ready for a new beginning, it is time to join our journey.
Please send your CV to indicating the position you are applying for.


Remote job

Bonusuri și prime în funcție de performanță

Team - building


Echilibru viață personală / profesională

Despre companie

Safeguard Global is a global provider of accounting, payroll, and HR administration services for international customers. We also help people get paid in over 179 countries through our global managed payroll and workforce solutions.

We believe that our passion and love for laughter makes us a better company. At Safeguard, we care for each other and that is what makes us different. Our main goal is to ensure that we give our best, that we develop our talents, that we accept responsibility, and that we prefer to choose what is right over what is easy.

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Poziții vacante active


Adresa sediului central
str. Cantemir Dimitrie bd., 5/4 Mun. Chișinău, R. Moldova
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