Publicat  11 Noiembrie 2022

Billing Support Engineer

Orange Moldova Chișinău Full Time Negociabil
Orange Moldova Chișinău Full Time Negociabil

Informații de bază

Salariu:
Negociabil
Program de lucru:
Full Time
Studii:
Superioare
Experiență:
Constituie un avantaj
Oraș:
Chișinău

Descrierea poziției vacante

Orange Moldova is part of Orange Group with a total customer base of 252 million customers on 5 continents. Our mission is to be always in touch to connect what’s essential in our clients life and to offer a unique experience to each client.

Orange Moldova is looking for a new colleague to fill in the position of Billing Support Engineer.

The objective is to provide operational support and maintenance for Billing and FMS applications/services/modules. Also you will be responsible to process trouble tickets related to Postpaid Billing, VAS and Prepaid services.

what you will be doing:

  • provide support and maintenance for Billing and FMS applications and services in production while ensuring the commitment in terms of lead time for the intervention and reinstating the service.
  • monitoring of Billing System procedures (including automates and scheduled tasks). Timely reporting and fixing of runtime errors under reduced timescales, in order to ensure minimum Billing System downtimes.
  • provide technical support for trouble tickets related to Postpaid Billing, FMS, VAS and Prepaid services.
  • process tickets raised to Support team in an efficient and effective mode providing deep analysis and problem diagnosis.
  • ensure that tickets are solved in specified terms, according procedure.
  • perform analysis of system functionality in order to discover and prevent subscriber's complains.   
  • provide support for creating new services and in opening new roaming agreements.

what we are looking for:

  • university degree in Computer Science or similar
  • excellent knowledge and experience in SQL
  • basic knowledge of Oracle, PL/SQL
  • basic knowledge of telecommunication systems
  • knowledge and experience of Windows OS/Linux
  • proficiency in Romanian, Russian and English

what's in it for you:

  • unique learning experience in our company
  • working experience with great potential for growth
  • competitive salary
  • benefits and compensations that you can discover on https://www.orange.md/?l=1&p=1&c=1⪼=5

We invite you to join Orange for a unique learning and working experience, with great potential for growth in an innovative environment. 

Send us your CV to resurse.umane@orange.md.

We will be happy to welcome you into a young and dynamic team!
Orange Moldova
Str. Alba Iulia 75, Chişinău, Moldova

Despre companie

Să lucrezi la Orange reprezintă o experiență unică din punct de vedere digital şi uman, identică cu cea pe care o oferim clienților noștri, pentru că ascultăm şi răspundem.

La Orange oferim oportunităţi egale pentru toţi candidaţii, indiferent de sex, vârstă, religie, apartenenţă etnică, orientare politică, sexuală și de orice alt gen. Diversitatea este factorul cheie al succesului nostru. Talentul şi motivaţia angajatului stau în centrul acţiunilor noastre.

Poziții vacante active

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Contacte

Adresa sediului central
str. Alba Iulia 75, MD-2071
E-mail:
resurse.umane@orange.md
Pagina web:
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